🙃 Don’t Be That Customer: How to Interact with a Home-Based Biz Without Giving Them a Headache

A Friendly Guide to Support Local HBBs

We love y’all for supporting home-based businesses (HBBs). Really, we do. But every now and then... someone shows up unannounced or ghosts after placing an order. 👻

So here’s a friendly little guide to help you support small biz heroes the right way — and avoid being that customer.

1. 🕵️‍♂️ Stalk Their Page (Politely)

Yes, we want you to stalk their Instagram. You’ll usually find:

• Opening hours

• Pre-order instructions

• FAQs (like "do you accept cash?" ← spoiler: no)

• IG Story highlights/pinned post with all the info you need

🔍 You’re on That Block Have, so rest assured — these are active businesses. No ghost pages here. But please read before you DM “Hi, still open?” at 2am.

2. 🚪 Don’t Just... Show Up

This isn’t a kopitiam, it’s literally someone’s home. Unless you want to meet their cat instead of your cupcake, please pre-order before going over.

✅ Give them time to prep

✅ Help avoid a queue at their front gate

✅ Be kind to their neighbours (and avoid HDB trouble, ok?)

3. 💵 Payment First, Always

Cashless is king in the HBB world. 

Why?

• It secures your slot

• It avoids last-minute ghosts

• It keeps things fair — especially when they’re baking, packing, delivering all on their own

💳 So remember: no payment = no prep. Most owners will only start on your order after they’ve received payment — it’s the most efficient and fair way to run things!

4. 🧠 Read First, DM Later

Yes, they’re friendly. But also tired. Probably packing boxes while answering 10 DMs.

Before you ask “how to order?” — check the bio, highlights or pinned posts first. ✨ Save them time, and you’ll get faster replies too.

5. 🙌 Treat It Like a Real Business (Because It Is!)

When you follow these steps, you’re doing more than just buying a product — you’re making it easier for passionate local entrepreneurs to do what they love, sustainably.

Let’s keep this relationship strong, respectful, and full of good vibes. 💛

 Check out new listings, make someone’s day, and support your neighbourhood economy — all on ThatBlockHave.com

Let’s All Be Better Customers

Home-based biz owners aren’t being picky — they’re trying to stay sane while delivering good stuff to your doorstep.

Want to support them? Start here: ThatBlockHave.com

Neighbourhood gems, zero guesswork, maximum vibes. 💛